Whole systems
5 · 2 of 9 roomsWhole interfaces read as analysis — the trade-off named, never praised. An object is admitted to this floor when it can be read at every grain, from the single tap to the system it belongs to.
The retail bank navigation, read in two markets
One bank operates six top-level categories in each market. Four are the same. The two it chooses freely are not, and the choice is the whole finding.
Density buys competence and pays in trust. The United Kingdom spends its discretionary space on people in difficulty;… Read the specimen → Specimen 02The station you can find without reading
The Hong Kong MTR gives most of its stations a mosaic wall in its own colour, so that a passenger who cannot read the signage still knows where they are. Counted across the network the promise looks broken:…
A two-level address, which works — and only works from inside. The line is the coarse half and the tile is the fine… Read the specimen →In preparation
Seven objects are queued. None is written, and each is named so the floor cannot pretend that two specimens are a survey.
- The Underground mapThe object at interaction grain
- The ATMCard before cash — the forcing function
- The light switchThe perfect interface
- The KindleAn interface that disappears
- The car dashboardTouch versus buttons
- Self-checkoutThe labour trade named
- The boarding passA document becoming an interface