Mapping
DICT·mappingUser journey mapping records touchpoints, emotions, and pain points to inform empathetic design decisions.
- Not
- Data mapping
- Related
- Customer Journey MappingExperience MapService Blueprint
- In use
- Mapping a user's path from discovery to purchase.
In our Building
4 places| Page | Where | What it does with it |
|---|---|---|
| Primitives | Primitives | mentions it |
| The Hawaii Alert, 2018 | The Basement | mentions it |
| Two markets, one bank navigation | Whole systems | mentions it |
| What each tool computes | Collections | mentions it |